General Terms and Conditions of Sale (GTC)

• Company: SAS MJBD
• Trade Name: Poudrée Paris
• Website: poudreeparis.com

These General Terms and Conditions of Sale (GTC) aim to define the terms of sale between the company SAS MJBD (hereinafter referred to as "Poudrée Paris") and any natural or legal person (hereinafter referred to as "the Customer") placing an order on the website poudreeparis.com.

Any order placed on the poudreeparis.com website implies full and unreserved acceptance of these Terms and Conditions. Poudrée Paris reserves the right to modify these Terms and Conditions at any time. The applicable Terms and Conditions are those in effect on the date of the order.

The products offered for sale are those listed on the website poudreeparis.com. Each product is accompanied by a description prepared by Poudrée Paris. The product photographs are as accurate as possible but cannot guarantee a perfect likeness to the actual product.
All promotions including free products are subject to availability. Poudrée Paris reserves the right to modify or cancel any promotion in the event of stock shortages.

Product prices are shown in euros (€) inclusive of all taxes (VAT). Poudrée Paris reserves the right to change its prices at any time, but products will be billed based on the rates in effect at the time the order is validated.

The Customer can place an order on the poudreeparis.com website by following the online ordering process. All orders will only be validated after payment has been accepted. Poudrée Paris reserves the right to cancel or refuse any order from a Customer with whom there is an existing dispute concerning payment for a previous order.

Payment is made online by credit card or any other payment method accepted by the website. The order amount is debited upon order confirmation.

Products are delivered to the delivery address provided during checkout. Poudrée Paris is committed to shipping products within the timeframe indicated at the time of order confirmation. The stated delivery times are typical averages and include processing and shipping. Delivery is generally made within 24-48 hours after shipment. However, a maximum order preparation time of 48 hours may apply before shipment. These times are calculated in business days (excluding weekends and public holidays).

In accordance with applicable law, the Customer has 14 days from receipt of the products to exercise their right of withdrawal without having to provide any justification or pay any penalties. Products must be returned in their original condition and complete (packaging, accessories, instructions) to the following address: 356 route de Chavanne, bâtiment l'opale lot 10, 74330 Poisy, France. Return shipping costs are the responsibility of the Customer.

Products sold by Poudrée Paris are covered by the legal guarantee of conformity and the guarantee against hidden defects. In the event of a product's non-conformity, it may be returned, exchanged, or refunded.

Poudrée Paris cannot be held liable for damages resulting from misuse of the purchased product. Poudrée Paris cannot be held responsible for any inconvenience or damage inherent to the use of the internet, including service interruptions, external intrusions, or the presence of computer viruses.

All elements of the poudreeparis.com website are and remain the exclusive intellectual property of Poudrée Paris. No one is authorized to reproduce, exploit, redistribute, or use in any way whatsoever, even partially, any elements of the website.

Poudrée Paris is committed to protecting the confidentiality of information provided by the Customer. The information collected is processed electronically for order management purposes. In accordance with the French Data Protection Act (Loi Informatique et Libertés), the Customer has the right to access, rectify, and delete their personal data.

These Terms and Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action is taken. Failing that, the competent court will be that of the location of Poudrée Paris's registered office.

For any questions or information, the Customer can contact Poudrée Paris at the following email address: contact@poudreeparis.com .